Terms of Service

Effective Date: November 22, 2024
Last Updated: November 22, 2024

Welcome to Mikage

These Terms of Service ("Terms") govern your use of Mikage, a personal coaching platform for founders. By using Mikage, you agree to these Terms.

We've written these in plain English because clarity matters, especially at 3AM.

Important Disclaimers

⚠️

Not Medical or Therapeutic Care

Mikage is a coaching and reflection tool. We are NOT licensed therapists, psychiatrists, or medical professionals. If you're experiencing a mental health crisis, please contact emergency services or a crisis helpline.

⚠️

No Professional Advice

Mikage does not provide legal, financial, medical, or professional advice. Our coaching is for reflection and personal growth only.

What We Provide

✓ What Mikage Is

  • • AI-powered coaching conversations
  • • Personal library of insights
  • • Pattern recognition from your journey
  • • Reflection and growth tools
  • • 24/7 availability for support

✗ What Mikage Is Not

  • • Medical or mental health treatment
  • • Professional therapy or counseling
  • • Emergency crisis intervention
  • • Legal or financial advice
  • • Guaranteed outcomes or results

Your Responsibilities

You Agree To:

  • Be Honest: Provide accurate information about yourself
  • Seek Help When Needed: Contact professionals for medical or mental health crises
  • Protect Your Account: Keep your password secure and confidential
  • Respect Privacy: Don't share other users' information if exposed to it
  • Use Responsibly: Don't use Mikage to harm yourself or others

Privacy & Data

Your privacy is paramount. We detail how we handle your data in our Privacy Policy.

Key Points:

  • • You own your data
  • • We never sell your information
  • • You can export or delete anytime
  • • End-to-end encryption protects your sessions

Payments & Refunds

Billing

  • • Monthly or annual subscriptions
  • • Processed securely through Stripe
  • • Auto-renewal unless cancelled
  • • Price changes with 30 days notice

Refunds

  • • 14-day money-back guarantee
  • • Cancel anytime, no questions
  • • Prorated refunds for annual plans
  • • Email support@mikage.club for help

Intellectual Property

Your Content

You own all content you create in Mikage. Your thoughts, reflections, and insights remain yours. We only use them to provide and improve your coaching experience.

Our Content

The Mikage platform, design, and coaching frameworks are our intellectual property. Please don't copy, modify, or redistribute without permission.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MIKAGE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.

This limitation applies even if we've been advised of the possibility of such damages. Some jurisdictions don't allow these limitations, so they may not apply to you.

Changes to These Terms

We may update these Terms occasionally. We'll notify you of significant changes via email or in-app notification. Continued use after changes means you accept the new Terms.

Questions?

We're here to help, especially at 3AM.

Contact Legal Team